Telephone Operator

Description

Job Summary: The professional will be responsible for call management, public service, message screening, and calendar management, maintaining the organization of internal extensions. Key Highlights: 1. Call Management and Public Service 2. Message Organization and Screening 3. Assistance with Scheduling and Calendar Management **Job Description:** ---------------------- \-Call Management: Answer, filter, and transfer telephone calls promptly and courteously. \-Public Service: Provide basic information about the company, operating hours, and services. \-Message Screening: Record and relay messages clearly and accurately to the respective departments. \-Calendar Management: Assist in scheduling meetings or appointments (if applicable to the department). \-Extension Organization: Maintain an updated list of internal extensions **Mandatory Requirements:** ------------------------------ * Completed High School education. * Computer Skills: Basic knowledge of Microsoft Office (Word and Excel) and telephony systems. **Desirable Requirements:** -------------------------- * Experience with customer service systems * Behavioral Profile: Courtesy, patience when dealing with diverse audiences, discretion, and organization. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Meal Voucher Transportation Voucher Attendance Bonus Salary Advance Pharmacy Benefit Plan Dental Plan **Work Location:** ---------------------- Pato Branco \-PR **Working Hours:** ------------------------ Flexible schedule availability