Attendant

Description

Job Summary: Responsible for scheduling medical appointments and exams, clarifying patient inquiries, and providing administrative support while maintaining standardized and empathetic communication. Key Highlights: 1. Patient support via WhatsApp, chat, and phone 2. Administrative support focused on communication and technology 3. Appointment scheduling, rescheduling, and cancellations **Requirements**: * Completed high school education * Basic knowledge of Word and Excel * Proficient typing and writing skills * Strong communication and information interpretation abilities, with emphasis on accurately understanding patient requests—whether written or verbal * Comfort with technology, appointment systems, and online communication tools * Ability to interact with the public in a polite and professional manner * Prior experience in the healthcare field is a plus **Responsibilities (main tasks and duties)** * Schedule medical appointments and exams via WhatsApp, chat, or phone * Clarify patient inquiries clearly, courteously, and efficiently * Perform rescheduling and cancellations * Send examination and procedure quotations upon request, according to the defined pricing table * Record all interactions in the clinic's system * Maintain standardized and empathetic communication per company guidelines * Support other administrative tasks related to the department **Benefits:** * Meal Allowance (VA) - R$25.30 per day actually worked (approximately R$550.00) — no payroll deduction * Transportation Allowance (VT) - R$11.50 per day actually worked (approximately R$230.00) — no payroll deduction * Dental Plan Co-payment * Total Pass + Telemedicine Employment Type: Full-time, CLT (Consolidated Labor Laws) Salary: R$1.760,00 per month Benefits: * Dental care assistance * Commercial partnerships and discounts * Meal allowance * Transportation allowance