Description: As basic requirements, you must have: * Completed high school education; pursuing a degree in Logistics or related fields is desirable; * Proficiency in the Microsoft Office suite. You stand out if you have: * Proficiency in Excel. * Professional experience in the transportation field. As an Operational Support Assistant at Transpanorama, you will perform the following activities: * Respond to operational requests (head office and branches) via communication channels, registering and prioritizing demands to ensure agility and alignment in service delivery. * Create, configure, modify, and maintain operational structures in the system—including freight rate tables, routes with checkpoints, geofences (polygons), and cargo scheduling—applying parameters defined by operations to ensure accurate calculations and standardized procedures. * Manage system registrations for vehicles, drivers, owners, customers, participants, and negotiating groups, validating data and updates to maintain a consistent and reliable information base. * Issue, supplement, and replace fiscal documents (CT-e, MDF-e, freight letters), as well as cancel documents and payments when necessary, adhering to tax regulations and internal procedures to ensure legal compliance and prevent inconsistencies. * Link payments via OST to their respective revenue documents, verifying data and deadlines to ensure integrity in financial control. * Conduct tests and validations in the system prior to implementing changes impacting operations to prevent failures and disruptions. * Monitor automated integrations of CT-es and tax guide payments, verifying balances and releases to ensure operational continuity and freight release. 2512310202491894421