Description
Job Summary:
A professional responsible for customer and carrier service, incident handling, inter-team communication, and operational support.
Key Highlights:
1. Customer and carrier service and communication
2. Support in training and guidance for other assistants
3. Attentive, organized, and proactive profile
**Main Responsibilities:**
* Provide service to customers and carriers;
* Handle incidents (delays, damages, shortages, and returns);
* Serve as the communication link among customers, drivers, operational team, and sales team;
* Update operational systems and records;
* Prepare incident reports;
* Support training activities and guide other assistants.
**Requirements:**
* Technical or undergraduate course in Administration, Logistics, or related fields (currently enrolled preferred)
* Proficiency in Microsoft Office Suite;
* Strong verbal and written communication skills;
* Attentive, organized, and proactive profile;
* Ability to work effectively in a team.
**Salary:**
* R$ 2\.331,04
**Benefits:**
* Meal Voucher: R$ 30.00 per day
* Transportation Voucher
* Medical and dental assistance (after probationary period)
**Working Hours:**
* Monday to Saturday, from 8:00 AM to 5:20 PM
Minimum Education Level: Technical Course
* Transportation Voucher
* Meal Voucher: R$ 30.00 per day
* Dental assistance
* Medical assistance