Quality Assistant

Description

Job Summary: Quality Assistant responsible for analyzing operational data, supporting billing and delivery tracking, and driving quality improvement. Key Highlights: 1. Operational data analysis and improvement of delivery quality. 2. Crucial support in delivery tracking and resolution of pending issues. 3. Opportunity for organized professionals focused on results. **JOB: QUALITY ASSISTANT** Curitiba/PR – Downtown CLT On-site **Working Hours** * Mon–Thu: 8:00 AM–6:00 PM * Fri: 8:00 AM–5:00 PM **Requirements** * Completed undergraduate degree * Specialization in Data Analysis (preferred) * Experience in express delivery sector (advantageous) * Proficiency in Excel * Familiarity with data analysis **Responsibilities** * Operational data analysis * Supporting billing and delivery tracking with drivers and base managers * Assisting in reducing held shipments, shipments without updates, or shipments with issues * Supporting tracking and billing activities for drivers and base managers * Handling and monitoring operational pending issues * Supporting initiatives to improve delivery quality **Desired Profile** * Strong communication skills * High sense of responsibility * Strong execution capability and adherence to instructions * Organized and results-oriented Employment Type: Full-time, CLT Salary: R$1.900,00 – R$2.300,00 per month Work Location: On-site