Description
Job Summary:
Conduct amicable collections, make telephone calls to debtors and guarantors, gather information, and negotiate agreements for the recovery of outstanding amounts.
Key Highlights:
1. Experience in debt collection and negotiation
2. Focus on recovering outstanding amounts
3. Development of negotiation and assertive communication
Main Responsibilities:
* Telephone outreach to debtors and guarantors for collections;
* Collection of information such as expected regularization date and updated outstanding balance;
* Inputting debtor information into the system to support ongoing negotiations;
* Clarifying any questions raised by cooperative members;
* Conducting amicable collection calls with the assignor and drawee;
* Negotiating agreements to recover outstanding amounts;
Key Competencies:
* Negotiation, agility in decision-making, critical thinking, organization, self-confidence, impact and influence, results orientation, and assertive communication.
Preferred Qualifications:
* Experience in banking, financial markets, or knowledge of FIDC (Fundos de Investimento em Direitos Creditórios).
Employment Type: Full-time, Permanent CLT
Compensation: R$3.000,00 - R$4.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Education allowance
* Food allowance
* Meal allowance
* Transportation allowance
Work Location: On-site