Collections Agent

Description

Job Summary: Help our customers resolve their outstanding obligations in a friendly and effective manner by negotiating over the phone and recording information in the system. Key Highlights: 1. Handle friendly and effective negotiation 2. Communication and negotiation skills are highly valued 3. Opportunity to shine through customer service **Opportunity at Grupo Central! Join us as our new Collections Agent!** We are seeking 10 communicative individuals with strong negotiation talent to join our team in **Cascavel\-PR!** At Grupo Central, we believe that a good agreement transforms situations. If you enjoy conversing, understanding people’s needs, and proposing solutions, we want to meet you! **Your mission will be:** To help our customers resolve their outstanding obligations in a friendly and effective manner. To conduct negotiations over the phone, finding the best path for all parties involved. To keep everything organized by accurately recording information in our system. **To excel in this role, you must have:** Completed high school education. Excellent communication skills. Negotiation ability. Proficiency in basic computer operations. Customer service experience is a major advantage! **Our benefits package includes:** Salary (as per labor category): Meal/Voucher Allowance: Performance-based bonuses Working Hours: Monday to Friday, from 8:00 AM to 6:00 PM **So, are you up for the challenge?** Send us your resume. WhatsApp **Cascavel/PR \- (45\) 9 9951\-0567**. Email **rh@grpcentral.com.br** Employment Type: Permanent CLT contract Compensation: R$1\.900,00 \- R$5\.000,00 per month Benefits: * Meal voucher * Transportation voucher