Collection Assistant

Description

Job Summary: The Collection Assistant will be responsible for managing and monitoring the customer portfolio, directly performing collection and negotiation activities. Key Highlights: 1. Direct involvement in collection and negotiation activities 2. Support to the company's finance department 3. Polite and professional customer service The Collection Assistant will be responsible for managing and monitoring the customer portfolio, directly performing collection, negotiation, and support activities for the company's finance department. Main Responsibilities: * Conduct collection from delinquent customers via telephone, WhatsApp, and e\-mail * Negotiate payment deadlines, amounts, and terms * Monitor accounts receivable and update payment statuses * Issue invoices, send payment confirmations, and process payment clearance * Maintain updated records and information in the system * Support administrative and financial routines of the department * Provide courteous, professional, and objective customer service * Meet company-established deadlines and targets Desired Qualifications: * Strong verbal and written communication skills * Organization, responsibility, and attention to detail * Basic knowledge of administrative/financial procedures * Prior experience in collections is a plus Employment Type: Full-time, Permanent CLT Benefits: * Meal allowance Work Location: On-site Employment Type: Full-time, Permanent CLT Compensation: R$2\.350,00 \- R$2\.550,00 per month Benefits: * Meal allowance Work Location: On-site