Job Summary: We are seeking a Customer Service Representative to deliver courteous, efficient, and human-centered service, providing clear information about products and services and resolving customer issues. Key Highlights: 1. Provide in-person customer service 2. Resolve customer inquiries, issues, and complaints 3. Collaborate as a team to ensure high-quality service **About Logos** Founded in 2005 in Maranhão, **Logos** is a reference in comprehensive customer service management. We operate across the entire customer journey — from the first contact through after-sales support — including complaint management and judicial proceedings, via in-person, telephonic, and digital channels. With 20 years of history, we have grown through strong partnerships, sustainable solutions, and, above all, by valuing people — who sit at the heart of everything we do. We are looking for a **Customer Service Representative** to deliver courteous, efficient, and human-centered customer service, providing clear information about the company's products and services. Responsibilities and Duties Provide in-person customer service; * Greet and serve the public courteously and efficiently; * Issue service requests; * Provide information on products, services, and company policies; * Resolve customer inquiries, issues, and complaints; * Record complaints, suggestions, and compliments in the system; * Update customer registration data; * Maintain an organized service environment; * Collaborate as a team to ensure high-quality service. Requirements and Qualifications * Completed high school education; * Must be over 18 years old; * Willingness to travel; * Proficiency in Microsoft Office Suite; * Basic computer skills; * Strong verbal and written communication skills; * Good typing speed. Additional Information * Salary: **R$ 1\.950,00** * Work schedule: **Monday to Friday, 8 a.m. to 6 p.m.** * Dental insurance * TotalPass * SESC membership benefits * Meal allowance * University partnership benefits
João Silva
Indeed · HR
João Silva
Indeed · HR
