Administrative Assistant/Collections Specialist

Description

Job Summary: The collections assistant will manage and monitor the customer portfolio, performing collections, negotiations, and providing support to the finance department. Key Highlights: 1. Direct involvement in collections and negotiations with delinquent customers 2. Essential support for administrative and financial routines 3. Development of communication and organization in customer service The collections assistant will be responsible for managing and monitoring the customer portfolio, directly performing collections, negotiation, and supporting the company's finance department. Main Responsibilities: * Conduct collections from delinquent customers via telephone, WhatsApp, and e\-mail * Negotiate payment deadlines, amounts, and terms * Monitor accounts receivable and update payment statuses * Issue bank slips (boletos), send payment receipts, and process payment clearances * Maintain updated records and information in the system * Support administrative and financial routines within the department * Provide courteous, professional, and objective customer service * Meet company-established deadlines and targets Desired Qualifications: * Strong verbal and written communication skills * Organization, responsibility, and attention to detail * Basic knowledge of administrative/financial routines * Prior experience in collections is a plus Employment Type: Full-time, Permanent CLT Benefits: * Meal allowance Work Location: On-site Employment Type: Full-time, Permanent CLT Benefits: * Meal allowance Compensation: R$2\.369,00 \- R$2\.569,00 per month Benefits: * Meal allowance Work Location: On-site