Quality Assistant

Description

Job Summary: Operational professional responsible for ensuring quality in vehicle delivery, monitoring visual standardization, and supporting leadership in process improvements. Key Highlights: 1. Focus on vehicle and environmental quality and standardization. 2. Support for leadership and internal governance. 3. Communication with customers and alignment of expectations. **Description and Responsibilities:** **Schedule:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1-hour and 12-minute lunch break **Level:** Operational **Employment Type:** Permanent – CLT Perform opening, monitoring, and closing of technical delivery checklists Inspect internal and external vehicle damages, ensuring quality standards Validate vehicle cleaning, aesthetic preparation, and final presentation Monitor the vehicle preparation process to prevent failures, rework, and redeliveries Monitor visual standardization of units (showroom, lighting, organization, and structure) Ensure cleanliness and organization of reception, restrooms, and common areas Contact customers to update them on progress (preparation and documentation) Align expectations and deliver institutional welcome communications Support leadership in identifying operational risks and process improvements Assist in administrative and financial control, contributing to internal governance Reinforce a culture of quality, organization, and professional conduct across units **Requirements:** \- Valid Driver's License \- A/B * High school diploma **Benefits:** Medical assistance, Dental assistance, On-site meal, Life insurance, Transportation allowance