Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support to resolve customer inquiries and guide them through problem-solving. Key Highlights: 1. Growth opportunities and well-being enhancement. 2. Internal promotion program with promotions starting from the 3rd month. 3. No prior experience required; positions available for first-time job seekers. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience, and since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Phone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Work conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Positions also available for first-time job seekers. No prior experience required, but previous experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is considered an advantage. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Full-time CLT Salary: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Work location: On-site