Call Center Operator

Description

Job Summary: Phone-based customer support to address inquiries and provide quick solutions, delivered via email, chat, WhatsApp, and voice. Key Highlights: 1. Growth opportunities and a career development plan starting from the 3rd month. 2. No prior experience required; positions available for first-time job seekers. 3. A work environment that values employee happiness and well-being. **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience and certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that prioritizes employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Phone-based customer support to address inquiries and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Support delivered via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old. Completed high school education. Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required, but previous experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service representative, sales representative, customer service center (SAC) agent, sales agent, teleoperator, interaction specialist, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, talented people, and opportunities.** Employment Type: Permanent CLT contract Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Work Location: On-site