**Zerezes was born from design, from our attentive gaze toward people, and from the desire to redesign what doesn’t work.** We believe eyeglasses are a tool for expressing our personal style and identity—but we know that’s not how most people perceive them; instead, they see eyeglasses as purely functional and unattractive. We want to transform the way people buy and relate to their prescription eyewear, because we believe doing so improves not only how they see themselves, but also how they engage with the world. We’re looking for a **Sales Assistant** who wants to work within **a new retail relationship model, ensure smooth store operations, and support sales during peak periods.** **Responsibilities and Duties** **Customer Service:** * Ensure high-quality customer service; * Respond to customer inquiries and provide information about products or services; * Conduct preliminary customer service when sales associates are occupied; * Maintain a pleasant and welcoming store environment. **Cashier Operations:** * Register sales in the point-of-sale system; * Process exchanges and returns; * Open and close the cash register according to company procedures; * Perform daily cash reconciliations. **Other Duties:** * Track lens orders; * Organize and dispatch courier packages; * Record supplier and store invoices in the accounts payable system; * Keep the workplace organized and clean; * Assist with inventory organization; * Participate in training sessions and professional development courses; * Receive inventory restocks, verifying invoices, contents, and box labels; enter invoices into the system; and store items appropriately; **Requirements and Qualifications** * Availability to work rotating shifts (including weekends and holidays); * Strong verbal and written communication skills; * Ability to interact effectively with people from diverse backgrounds and cultures; * Empathy and ability to handle difficult customers; * Teamwork skills. **Desired Qualifications** * Familiarity with point-of-sale systems; * Basic knowledge of mathematics and finance; * Typing proficiency; * Computer literacy. **Benefits** * **Bradesco Health Insurance Plan** (ward coverage); * **Meal Voucher** — R$25 per day via CAJU card; * **Transportation Voucher** — deposited onto the CAJU card according to employee needs, with payroll deductions compliant with Brazilian law; * **Wellhub** (formerly Gympass); * **Conexa Saúde** (mental health benefit, pharmacy discounts, and diagnostic test discounts); * **On Happy** (leisure travel discounts); * **Zerezes Employee Discount Program** Zerezes was born from design—and from the desire to do things differently. We believe eyeglasses are more than functional items: they are an extension of who we are. That’s why we aim to transform how people relate to them. Our way of working is light, collaborative, and purpose-driven. We value curiosity, continuous learning, empathy toward others, and the desire to leave a positive mark wherever we go. Here, every person matters. And we grow together—with transparency, real impact, and a constant drive to excel. **Our Values** *Create memorable experiences.* We love doing things differently—creatively, with tangible impact and purpose. *Openness to learning.* By nature, we’re curious. We listen, test, adjust, and move forward. *Radical transparency.* We communicate clearly and respectfully. Agreements are honored, and feedback here is a growth tool. *Treat others the way we’d like to be treated.* Empathy and active listening form the foundation of everything we do. We build together and value every perspective. *Good for the world.* Our impact extends beyond eyeglasses. We aim to create value for everyone with us—whether inside or outside Zerezes. **Shall we go together?** If you believe work can be light without sacrificing seriousness, that excellence can coexist with simplicity, and that an optical shop can be much more than just selling eyeglasses… Zerezes could be your place. *\#ComeDiscoverWhyItHurtsToCallItAnOpticalShop*