Programa Leilões is a leading name in the main cattle auctions across Brazil and Latin America, operating in beef, dairy, and genetic improvement sectors. With over 500 auctions annually, we serve the entire national and international territory, accumulating 1.4 million kilometers traveled. For over 50 years, our mission has been to exceed the expectations of clients and partners, leading major auctions and contributing to the growth of Brazilian livestock. **We are seeking a proactive and organized Collection Assistant to join our team. This role will be responsible for monitoring and collecting overdue accounts from clients, directly contributing to the company's financial health.** **Main responsibilities:** * Contact customers (phone, email, WhatsApp) to negotiate outstanding debts; * Issue and send invoices and statements; * Update control spreadsheets and collection reports; * Monitor agreements and commitments made with customers; * Support credit reporting and legal protest processes when necessary; * **What we expect from you:** * High school diploma (preferably pursuing higher education in Administration, Accounting, or related fields); * Proficiency in Excel (basic/intermediate level); * Previous experience in collections or finance-related areas; * Strong verbal and written communication skills; * Organization, empathy, and resilience are important differentiators. **Desirable:** * Basic knowledge of Spanish.