**Senior Requirements Analyst for Customizations** The Senior Requirements Analyst must be able to distinguish between customer desires and actual needs; their skill lies in transforming these needs into customized software solutions that address the customer’s unique requirements, clearly and effectively communicating them to the development team in the form of well-defined requirements—ensuring that the identified problems and needs are properly addressed and resolved. **Construshow is our Commercial Automation Solution** Viasoft operates through specialized business verticals focused on specific market segments, offering comprehensive solutions tailored to the particularities of each industry. Construshow is the vertical dedicated to commercial automation, with a focus on retail stores, points of sale, and commerce in general. Its objective is to simplify and automate business processes—that is, the combination of activities, tasks, systems, data, people, and machines that help a company achieve its strategic goals. In practice, this means greater day-to-day efficiency. By automating operational processes—such as those in the sales department—teams gain time to act more strategically, improving overall productivity and business performance. **Responsibilities and Duties** **Analysis of Requests and Information Gathering** Analyze system modification requests and proposals for new routines, gathering information from customers to ensure compliance with applicable legislation and proposed objectives. **Preparation of Records and Specifications** Create detailed and standardized records of requests, specifying features to guarantee that development and delivery meet the proposed objectives. **Guidance and Support to Programmers** Support programmers by clarifying doubts and suggesting alternatives to ensure efficient solution development. **Preparation of Budgets** Prepare budgets for the development of reports and other solutions under your responsibility. **Customer Support and Problem Investigation** When necessary, visit customers to investigate issues and analyze potential solution alternatives. **Testing Responsibilities and Continuous Improvement** Occasionally perform testing analyst duties, identifying defects and pursuing continuous improvement. **Requirements and Qualifications** * Bachelor’s degree completed or in progress in Systems Analysis and Development, Business Administration, or related fields. * Prior experience in requirements analysis, with understanding of business processes and needs. * Specific knowledge of the industry segment to facilitate identification and detailed specification of requirements. * Strong interpersonal communication skills and ability to write clearly and concisely—essential for documenting and effectively conveying information. * Availability for on-site work in Pato Branco. **Additional Information** **Benefits of Being a Viasofter!** Meal allowance or food voucher—you choose! Transportation allowance Home office allowance (where applicable) Postgraduate studies allowance + partnerships with Unidep and Unimater (exclusive discounts) Allowance for external courses and language learning Access to Alura and Voors learning platforms Structured feedback and Individual Development Plan (IDP) Mentorship program with experts Life insurance Health plan with co-payment Dental plan Psychological counseling benefits Incentives for sports activities Referral Bonus—refer talent and get rewarded! Technical and behavioral development events Partnerships with various establishments for exclusive benefits Birthday day off ***Very important:*** *If you meet the requirements and see value in joining our team, that’s all that matters! Here, we seek individuals with the capacity and willingness to drive transformation and take ownership—regardless of where you live, your age, race, color, religion, whether you are a person with disabilities (PcD), gender identity, or sexual orientation. Does your profile and values align with ours? Then join VIASOFT!* **VIASOFT** is an expert across all sectors it serves, making it the **smartest choice** for companies seeking **evolution, innovation, and sustainable growth.** **We thrive on challenges and are guided by excellence!** In **35 years of history**, we have built a strong, united team grounded in solid values and a culture centered on **results, recognition, growth, and celebration**. This is our **VIASOFT DNA!** Here, we operate with an **absolute focus on customer success**, constructively challenge the status quo, and always strive to **do more and do better.** **Come achieve more with us!**