IT Technician

Description

Job Summary: We are seeking an IT Technician to implement, configure, maintain, and provide support for operating systems, software, hardware, and networks, ensuring the proper functioning of the IT infrastructure. Key Highlights: 1. Operation on Latin America's innovative IoT platform 2. Hardware and software maintenance and technical support 3. Support in network administration and maintenance MAXTRACK TECNOLOGIA E SERVICOS LTDA. Betim \- MG 1 position Not specified Eligible for PCD (Persons with Disabilities) Full-time CLT (Consolidated Labor Laws contract) On-site Affirmative Action Position for LGBTQIAP+ People Affirmative Action Position for Black People Affirmative Action Position for Women Affirmative Action Position for Indigenous People Affirmative Action Position for People Aged 40+ Technology About Maxtrack With over 25 years in the market, Maxtrack is a reference in fleet management, logistics efficiency, and high-performance vehicle tracking technology. We uphold our innovative DNA since our founding in 1999, constantly challenging ourselves to redefine our own limits and offering the market increasingly comprehensive, fast, and accurate solutions. We are not afraid to try: we know that, in an innovative company, mistakes are part of creating new processes, products, and trends. About the Opportunity We have an opening for an IT Technician to join our teams! Have you ever considered working on Latin America’s most complete and innovative end-to-end Internet of Things (IoT) platform? Location: Betim, MG Schedule: 7:45 AM to 5:33 PM – On-site – Monday to Friday This position is open to Persons with Disabilities (PCD). Job Responsibilities * Implement, configure, and maintain operating systems, software, and corporate applications according to company-defined standards; * Perform preventive and corrective maintenance of **hardware** (computers, notebooks, peripherals, and printers) and **software**; * Install, update, and configure operating systems (Windows and/or Linux) and various software; * Provide technical support to users, either on-site and/or remotely, resolving questions and issues related to the use of systems, programs, and IT equipment; * Support and troubleshoot **local area networks (LAN)** and **Internet** environments, ensuring proper functionality of connectivity resources; * Monitor system and equipment performance, identifying failures and proposing solutions; * Provide basic user guidance and training regarding correct usage of installed systems and equipment; * Assist in the administration and maintenance of physical and wireless networks, ensuring stability, security, and performance; * Log and track technical support tickets, maintaining records of performed activities. **Education:** * **IT Technician** or **Networks Technician** (completed or in progress); * Or **Bachelor’s degree in progress** in Information Technology or related fields. **Required Knowledge:** **Mandatory:** * Computer and notebook maintenance; * Operating system installation and configuration; * Software installation and maintenance; * Basic printer maintenance; * Customer service and user support; * Proficiency in **Microsoft Office Suite**. **Preferred Qualifications:** * Administration of **Windows Server** (Active Directory, DNS, File Server, and Printer Server); * Configuration and management of **Firewalls (pfSense and MikroTik)**; * Knowledge of **Linux**; * Maintenance and administration of physical and wireless networks; * Configuration of **Ubiquiti Wi-Fi networks**; * Basic programming knowledge. **Requirements** -------------- ### **Education** * Technical Education ### **Language** * English \- Basic ### **Technical Skills** * Computer and notebook maintenance; operating system and software installation and configuration; basic printer maintenance; user support; and Microsoft Office Suite proficiency. \- Intermediate **Benefits** -------------- * Salary advance * Medical assistance * Dental assistance * Breakfast * Pharmacy discount program * Profit-sharing program (PLR) * Cafeteria * Life insurance * Meal allowance * Fuel allowance * Transportation allowance * Parking * Wellhub (formerly Gympass) * Zenklub * Study Incentive Program * Onhappy (travel discount platform) **Location** --------------- BR-381 Fernão Dias Highway, Jardim das Alterosas 1st Section, Betim \- MG, Brazil, 32670\-790