Controller and BI Assistant

We are seeking a professional to provide direct field support to refrigeration technicians, assisting with the installation, maintenance, and repair o

Job Summary: Lead, guide, and develop a technical support team, ensuring operational excellence and continuous process improvement. Key Highlights: 1

• Lead and develop the technical support team (L1, L2, and L3)
• Ensure compliance with SLAs and KPIs for the department
• Promote continuous improvement of processes and tools

**Location:** Blumenau, Santa Catarina, Brazil **Job ID:** R0122897 **Date Posted:** 2026\-05\-18 **Company Name:** HITACHI ENERGY BRASIL LTDA. **

• Support project planning and production control
• Manage inventory and material requirements
• ERP and SAP systems expertise

Summary: Join as a Senior Support Engineer to troubleshoot technical issues, provide timely customer feedback, and offer support in the Data Center Po

• Troubleshoot technical issues and resolve network problems
• Identify hardware and software solutions for customers
• Provide excellent customer support and documentation

At Senior, technology is built by collaborative teams with autonomy, accountability, and a focus on delivering real business impact. You work on solut

• Support logistics TMS system
• Provide customer support
• Knowledge of SQL is a plus

Job Summary: A professional to serve customers, identify and resolve technical issues, log support interactions, and collaborate with product and tech

• Serve customers promptly and with high quality.
• Identify and resolve issues by performing basic analysis.
• Contribute to process improvements and enhance the customer experience.