IT Assistant

Description

Job Summary: The professional will provide hardware and software support, configure printers and laptops, manage telephony systems, and handle ticket management. Key Highlights: 1. Hardware and software support 2. Ticket management and administration 3. Technical information organization **Job Description:** ---------------------- Education: Currently pursuing a bachelor's degree; technical knowledge in computer maintenance; prior experience in the role. Responsibilities: Basic hardware and software support; configuration and maintenance of printers and laptops; telephony and mobile device management; ticket management and administration; recording and organizing technical information. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- Attendance Bonus of BRL 300.00 per month via Flash Card (subject to company policy); On-site cafeteria; Student snack program; Chartered transportation (subject to availability assessment) or transportation allowance; LEVMED health insurance plan with co-payment; Medical clinic: Free internal medical consultations and discounted laboratory tests; Affiliated medical care at Clínica São José; Pharmacy partnerships and daily medication delivery service through the clinic; Odontological plan with Odonto Jaraguá and SESI; Elian Acolhe \- Internal psychological counseling; 30% discount at Elian Store \- Factory Outlet; Internal recruitment after 3 months; Study grant program after 6 months, subject to company policy; Training and development programs; Employee referral program: "My Friend is Worth Gold" (if your referral is approved within the first 90 days, you receive a BRL 150.00 store voucher\); Recognition initiatives and rituals (work anniversaries, holidays, welcome events, employee appreciation, Christmas gifts, newborn gifts, etc.); Smartshop intelligent mini-market; Partnership agreements with various companies. **Work Location:** ---------------------- Jaraguá do Sul \- SC **Working Hours:** ------------------------ First shift