Faster chat, better deals — Get the App

Customer Service Representative

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

Responsibilities: Provide customer support and assistance throughout operations, delivering necessary information and ensuring cargo arrives at its destination in compliance, through cargo tracking and monitoring. Contact customers via phone calls, e\-mails, and WhatsApp to resolve issues and obtain information about goods, aiming to ensure customer satisfaction. Education: Completed high school or currently pursuing a degree in Administration or Logistics. Skills: Customer service and telephone support experience, proficiency in Microsoft Office suite, excellent verbal and written communication skills; strong writing ability, pro\-activity, and good teamwork. Working Hours: 8:00 AM to 6:00 PM, Monday to Friday. Benefits: Meal Allowance (average R$ 600.00/month); Health Insurance; Dental Insurance; Profit Sharing Program (PLR); Life Insurance; Seniority Bonus; Education Assistance; Day Off; partnership with an online shopping platform offering discounts (camping gear, personal care items, thermal mugs/bottles, and other products). Note: We do not implement banked hours. Benefits: * Medical assistance * Dental assistance * Profit sharing * Life insurance * Meal allowance * Transportation allowance Work Location: On-site

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Customer Service Representative by Indeed in 2026 | ok.com