We are looking for a **Sales Operator** to proactively or reactively engage with customers via online contact channels. Follow customer service scripts / procedures / guidelines. Present information about the company's products or services. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Proactively or reactively engage with customers via online contact channels; * Present information about the company's products or services; * Conduct outreach calls aimed at customer retention to prevent cancellations prior to installation; * Conduct budget audits; * Create and/or update customer records in systems; * Follow customer service scripts / procedures / guidelines. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques, negotiation techniques, and customer prospecting and retention, plus basic computer literacy, customer service knowledge, and Digital Marketing; * Basic Computer Skills. **Preferred (not required):** * Completed or ongoing undergraduate degree, with at least 1 year of sales experience; * Familiarity with Google tools (Sheets, Docs) and MS Office suite (Word, Excel, PowerPoint). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-Deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.