Job Summary: Lead the operational risk team, ensuring efficient execution of processes for identification, assessment, mitigation, and control of logistical risks. Key Highlights: 1. Operational risk team leadership 2. Analysis and monitoring of critical alerts 3. KPI development and monitoring Key Responsibilities: Lead the operational risk team, ensuring efficient execution of processes for identification, assessment, mitigation, and control of logistical risks. Analyze, handle, and monitor critical alerts and trips under review by the Monitoring Center. Conduct root cause analyses, impact assessments, and propose response plans for operational and security incidents. Develop and monitor key performance indicators (KPIs) and dashboards for managerial reporting. Monitor temperature-controlled trips, generating specific handling and follow-up when required. Support the Monitoring Center and carriers in operational or technical situations. Record operational anomalies and propose preventive and corrective solutions. Follow up on claims processes, field actions, and audit-related demands for Rapid Response. Operational Activities: LG Loads Integration: Update tables T01, T02, T03, and C54 (post-integration implementation). Operational Reports: Monitor and report loads not yet initiated. Generating loads outside administrative hours: Responsibility of the team leader. Logistics point registration and correction: Adjustments to departures and dwell times. Itapoá/SC status update: Consider the actual distance from the facility. Availability schedule management: Supervise resource and vehicle allocation. Monitoring of maintenance activities and delays: Generate alerts, contact operators, and report to LG Logistics. Farol (daily schedule) management: Start activities at 6 a.m., with monitoring of operational priorities. Minimum Education: High School (Secondary Education) * Health Insurance * Wellhub * Dental Plan * Life Insurance * Transportation Allowance * Meal Allowance * University Partnership Program
João Silva
Indeed · HR
João Silva
Indeed · HR
