Description
Job Summary:
Work as a Reception and Warranty Assistant, responsible for initial customer service, document control, and administrative support, ensuring friendly and efficient service.
Key Highlights:
1. Friendly and efficient service to customers and visitors
2. Control and registration of warranty documents
3. Administrative support and monitoring of warranty processes
#### **About the position:**
* Act as a Reception and Warranty Assistant, responsible for initial customer service, document control, and administrative support related to product or service warranties offered by the company.
* Ensure friendly and efficient service, contributing to customer satisfaction and smooth reception operations.
#### **Main responsibilities:**
* Greet customers and visitors, providing in-person and telephone service with friendliness and efficiency.
* Register and control documents related to product and service warranties.
* Assist in monitoring warranty processes, ensuring compliance with internal deadlines and procedures.
* Receive vehicles for the workshop.
* Prepare and finalize quotations.
* Collect payments.
#### **Mandatory requirements:**
* Completed high school education.
* Prior experience in reception, customer service, or administrative roles.
* Strong verbal communication skills.
* Organizational skills and attention to detail.
* Basic computer knowledge (Microsoft Office, email).
#### **Benefits:**
* Health and dental plan incentives
* Meal and food allowance (VR/VA)
* Transportation allowance