Administrative Assistant

Description

Job Summary: Handle customer service and return management, aiming for return reversal, relationship maintenance, and reduction of operational and financial impacts. Key Highlights: 1. Strategic involvement in return reversal and relationship management. 2. Opportunity for administrative and operational support. 3. Dynamic work environment focused on service quality. Cardeal Distribuidora | Caruaru - PE | On-site Job Description Handle customer service and return management, conducting negotiations with drivers, the sales department, and customers, with emphasis on return reversal, maintaining positive relationships among all parties, ensuring service quality, and reducing operational and financial impacts for the company. Responsibilities and Duties * Conduct negotiations to reverse returns; * Complete and manage spreadsheets; * Organize and archive documents; * Receive, verify, and dispatch documents; * Create and update control spreadsheets; * Provide telephone and in-person service to internal and external customers; * Support assistants, analysts, and managers in administrative and operational activities. Requirements and Qualifications * Microsoft Office Suite (Intermediate/Advanced); * Completed high school education; * Assertive communication skills. Desirable Requirements * Clarity; * Negotiation skills; * Ability to learn quickly; * Proactivity. Salary Range To be discussed Employment Type CLT Benefits * Salary advance; * Christmas basket; * Total Pass; * Commercial discounts; * Transportation allowance; * On-site cafeteria; * **Optional Benefits:** Dental care and medical assistance. About the Company We are Cardeal, the largest distributor in Pernambuco. With over 800 employees, we operate with dynamism, commitment, and appreciation for people, consistently delivering the best experience for both internal and external customers, while also earning recognition across the national market.