Browse
···
Log in / Register
Job Summary: Responsible for developing and providing credit recovery strategies, delivering services, tools, and training—with a focus on efficiency and closeness to members. Key Highlights: 1. Strategic involvement in the cooperative's credit recovery. 2. Propose and implement innovative solutions for collection activities. 3. Management of delinquent portfolios and business support. Join a company that prioritizes relationships. We value a light-hearted, respectful work environment. We strive for an inclusive workplace where all employees feel connected. Continuously improving quality of life is an ongoing pursuit here. Here, everyone works side by side. Everything we do is centered on the collective. We place people at the heart of our business. Our actions and solutions are strategically focused on people. We value our relationships because they are the foundation upon which we build a better world. **Credit Recovery Coordinator:** Responsible for developing and providing credit recovery strategies, delivering services, tools, and training—with a focus on efficiency and closeness to members. **Responsibilities and Duties** **Credit Recovery Strategy** Lead the cooperative's credit recovery efforts by proposing collection strategies and overseeing centralized and decentralized recovery processes, judicial proceedings, performance evaluation of collection agencies and branches, compliance with internal policies and regulations on this subject, and participation in the cooperative’s most complex and strategic negotiations. **Process Improvement** Propose and implement innovative solutions for collection and credit recovery activities. Drive technical solution definitions for implementing and monitoring the credit recovery strategy (systems, processes, data sources, etc.). **Results** Monitor and disseminate credit recovery performance indicators. **Portfolio Management** Continuously manage the delinquent portfolio through performance indicator analysis to identify opportunities and suggest actions to enhance collection and credit recovery effectiveness. **Technical Training** Propose and facilitate technical training and development initiatives related to credit recovery and credit portfolio sustainability. Support the development of training plans through analysis, creation of training materials, lectures, seminars, and events. **Support for Requests** Interact with departments interdependent on collection and credit recovery activities. Provide support to branches regarding collection controls and indicators. **Managerial Reporting** Produce managerial reports focused on credit recovery portfolio development and management, conducting technical analysis of indicators. Periodically report analyses and reports to collegiate bodies and administrative organs of the cooperative to support sustainable business development. **Business Support** Provide support to the commercial area on credit products to strengthen business growth. Analyze member portfolio performance and assess market share, among other available indicators, and generate alternatives for new business development. \#LI\-SP2 **Requirements and Qualifications** **Education Level** Bachelor’s degree completed in Administration, Accounting, Law, Economics, or related fields. Postgraduate degree or MBA completed in Administration, Finance, Engineering, or Technology. **Professional Experience** Prior experience in credit recovery, preferably within the financial system, credit cooperatives, or financial institutions; Experience managing credit portfolios, negotiating with members, defining and monitoring recovery strategies, as well as working with delinquency and performance indicators; Desirable experience leading teams, conducting collection activities, supporting branches, and interfacing with internal departments—ensuring operational efficiency and closeness to members. **Desired Knowledge Areas** Knowledge of credit, credit analysis, and credit recovery Banking legislation, with emphasis on legislation covering all stages of the credit cycle Credit risk / Credit policies Understanding of credit pricing mechanisms and current financial and credit trends Financial market Broad business perspective People management Credit pricing **Additional Information** **Our Benefits:** Meal Allowance; Unimed Health Plan for employee, spouse, and children; Birthday Day Off; Education Assistance; Profit-Sharing Program; Private Pension; Physical Activity Support \| WELLHUB; Nutrition; Childcare Assistance; Life Insurance; Pharmacy Discount; Always Well Benefit (Psychological, Legal, and Financial Support and Guidance). **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They make us the **Best Place to Work**, once again ranking first according to Great Place To Work Brasil (GPTW). Together with **over 10 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A shared purpose that unites and inspires us—promoting local and sustainable development, education, and financial inclusion. We continue seeking talents eager to help build a better world—and we want you on board. **\#VemSerSicredi!**
