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Then you may be exactly who we’re looking for!\n\n**Your challenges as a Customer Service Agent:**\n\n* Meet established goals for your activities within defined deadlines, taking responsibility for your actions and their outcomes; identify opportunities for improvement, analyzing risks and feasibility together with leadership;\n* Provide personalized, high-quality, and efficient service to members, guiding them on how to use the Cooperative’s products and services to ensure member retention and loyalty;\n* Analyze requests for financial loans;\n* Prospect new members;\n* Market products and services;\n* Perform self-service procedures;\n* Verify, control, and archive documents;\n* Update members’ registration data;\n* Conduct visits.\n\n \n\n\n\n\n\n\n \n\n**Requirements:** **Here are the skills we need you to have:**\n\n \n\n* Currently pursuing or having completed a bachelor’s degree;\n* Strong communication skills;\n* Ability to interact effectively with people;\n* Proficiency in calculations and logical reasoning;\n* Agility and proactivity;\n* Ability to work collaboratively in teams;\n* Skills and experience in customer service and negotiation/sales;\n* Proficiency in Microsoft Office 365.\n\n\nOh! 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Here are some of them:\n\n \n\nProvide service to members, customers, and other stakeholders regarding Sicredi’s products and services through branch platforms and other potential locations, presenting financial solutions tailored to the general public’s needs.\n\n \n\nKey responsibilities of this role:\n\n \n\n* Manage and develop the member portfolio;\n* Serve members, understand their needs, and offer optimal financial solutions—focusing on membership retention and delivering value propositions;\n* Manage the portfolio while staying attentive to market movements, analyzing and identifying business opportunities, managing risk, and developing prospecting strategies to expand our market share;\n* Conduct business activities aligned with the company’s culture, upholding its values, strategic objectives, purpose, and strategic plan;\n* Open accounts and perform registrations;\n* Negotiate and operationalize products and services;\n* Collect overdue payments;\n* Support relationship management programs.\n\n **Requirements and qualifications** \n\n* We seek a motivated candidate focused on meeting members’ needs, with negotiation skills, commercial outreach ability, business acumen, assertive communication, and relationship-building capabilities;\n* An active, dynamic, and curious individual pursuing personal and professional growth;\n* Completed or ongoing undergraduate degree;\n* Strong communication skills;\n* Good interpersonal skills;\n* Experience in customer relationship management;\n\n**Preferred qualifications:**\n\n* Postgraduate degree;\n* Experience in commercial areas;\n* ANBIMA certification (CPA-10 or CPA-20);\n\n \n\n**Additional information** \n\nPlease complete your application **as thoroughly as possible**, as it provides an excellent opportunity to detail all your responsibilities and help us better understand your experience. Oh—and don’t forget the video; it’s the primary tool for us to get to know you better.\n\n**In addition to being an outstanding workplace with significant career and development opportunities, we offer the following benefits:**\n\n* Profit-sharing (up to five base salaries);\n* Semiannual bonus (one per semester);\n* Health insurance for employees and dependents;\n* Education assistance;\n* Daycare or babysitter allowance for children up to 6 years and 11 months old;\n* Supplementary pension plan;\n* Meal voucher and/or food allowance;\n* Psychological support for employees, spouses, and children;\n* Training platform – Sicredi Aprende, offering various courses;\n* Life insurance;\n* Family day;\n* GymPass/Wellhub for gyms and personal training, extendable to family members;\n* Nutritionist services for employees, spouses, and children;\n* Legal assistance;\n* Social worker support;\n* Financial education support;\n* Telemedicine, including assistance with purchasing medications prescribed by the attending physician;\n\n **Nice to meet you—we are Sicredi.**\n\n \n\nOur journey began over 120 years ago as Brazil’s first cooperative financial institution. 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Seringueira, 49 - Centro, Frederico Westphalen - RS, 98400-000, Brazil","infoId":"6467356176844912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant (Legal/Credit Recovery) | Cresol Raiz (Frederico Westphalen/RS)","content":"Join us in making a difference!\n\n\n\n \n\nWe are looking for an **Administrative Assistant** to further strengthen our team!\n\n \n\nIf you believe in the power of teamwork, in building a collaborative environment, and in generating a positive impact within your community, this opportunity is for you!\n\n\nAt Cresol, growth means developing talent, strengthening connections, and creating an environment where every individual feels valued. If you’re ready for this challenge and want to be part of something extraordinary, join Cresol and ride the orange wave!\n\n\n\n \n\nTogether, we go further!\n\n\n\n \n\n \n\n**Responsibilities and Duties**\n\n* Perform activities related to banking products and services;\n* Conduct information gathering and analysis;\n* Identify business opportunities;\n* Meet the cooperative’s needs;\n* Ensure standardized operationalization of products and services;\n* Guarantee compliance with current regulations.\n\n **Requirements and Qualifications**\n\n* Bachelor’s degree in Administration, Accounting, Economics, or related fields;\n* Strong communication skills, enthusiasm, ethics, professionalism, interpersonal ease, relationship-building ability, and teamwork orientation;\n* Availability for occasional travel, meetings, and training courses;\n* Experience working with goals and performance metrics;\n* Prior experience in financial institution products and services is desirable;\n* Driver’s license category B.\n\n **Additional Information**\n\nBenefits:\n\n* **Transportation Allowance** – ensures commuting between home and work via public transportation;\n* **Meal/Voucher Allowance** – for purchasing food and enjoying it your way;\n* **Life Insurance** – additional care that also covers critical illnesses and funeral assistance when most needed;\n* **Health Plan** – monthly premium fully covered by Cresol as a gift to employees—we’re always together;\n* **Dental Plan** – monthly premium fully covered by Cresol as a gift to employees;\n* **Postgraduate Support Program** – Cresol believes in and invests in employee development;\n* **Private Pension Plan** – Cresol cares about your future;\n* **Variable Compensation Program (VCP)** – we achieve goals together and celebrate together;\n* **Extended Leave Policies** – Cresol offers extended maternity and paternity leave to fully enjoy these special moments;\n* **Development Programs** – Cresol believes in employee development and invests in it throughout the year;\n* **Cresol Cares** – support for employees and their families, including legal advice and pet-care tips, accessible via phone calls from anywhere in Brazil;\n* **Vacation Policy** – Cresol allows employees to take vacations in up to three separate periods;\n* **Recognition Award** – recognizes professionals at Cresol upon completing milestones of service: 1, 5, 10, 15, 20, 25, and 30 years with Cresol;\n* **Cresol Longevity Program** – encourages employees to build financial reserves for the future;\n* **Baby Kit** – upon the birth of an employee’s child—whether mother or father—the employee receives a special gift from Cresol to celebrate this joyful occasion;\n* **Uniforms** – for comfort and brand reinforcement, Cresol provides uniforms to all system employees;\n* **Beto Carrero Park Partnership** – Cresol employees receive a 10% discount on 1- to 2-day access passes to Beto Carrero Park;\n* **Educational Partnerships** – Cresol has educational partnerships offering employees discounts on undergraduate and postgraduate tuition fees;\n* **Workplace Gymnastics** – Cresol provides stretching sessions during working hours to improve employee health and prevent injuries caused by daily physical effort—thus encouraging employees to adopt and maintain this healthy daily habit.\n\n### **30 years of history, 1 million members, and countless opportunities to grow with us!**\n\nFounded in the interior of Paraná in 1995, we began with a bold purpose: **to be and make a difference**. Throughout this journey, we have become one of **Brazil’s leading Credit Cooperatives**, transforming lives through cooperation.\n\n\nToday, we operate across 19 Brazilian states, supported by more than **11,000 employees**, consistently delivering outstanding financial solutions while fostering development for members, businesses, and communities. We believe in the power of people—and place them at the heart of everything we do. Our actions reflect **lightness, humility, and simplicity**, confident that our strength lies in each individual employee who brings Cresol’s mission to life with **sustainability**.\n\n \n\nFor six consecutive years, we’ve been recognized by **Great Place to Work (GPTW)** as one of the best companies to work for—reaffirming our commitment to an environment that values people, relationships, and development.\n\n **Here, you’ll find:**\n\n* \\> Genuine opportunities for professional and personal development;\n* \\> Training programs and leadership development initiatives;\n* \\> A collaborative, diverse, and inclusive environment where everyone can be authentic;\n* \\> Space to innovate and contribute to impactful projects that change the world.\n\n \n\n**Why choose Cresol for your career?**\n\n\nBecause we value **relationships, purpose, and development**. 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São Jacó, 211, Itapiranga - SC, 89896-000, Brazil","infoId":"6462184348761912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Young Apprentice (907)","content":"Description:\nWhat is the work environment like?\n\n\n\nMagalu is Brazil's largest ecosystem for buying and selling—a digital platform with physical locations and human warmth.\n\n\nWe have received numerous awards and, for over 20 years, have been ranked among the best companies to work for by VocêS/A and Great Place to Work.\n\n\nJoin us!\n\n \n\n\nResponsibilities of the Opportunity\n\n\n\n* Assist with administrative tasks and daily sales routines in the store;\n* Assist with pre-service customer interactions;\n* Support sales staff in organizing daily promotions;\n* Assist with the store’s telephone customer service;\n* Assist with organizing, preparing, and maintaining files;\n* Support telemarketing activities;\n* Delight and serve customers through customer service.\n\n \n\n\nRequirements\n\n\n\n \n\n* Be aged between 16 and 19;\n* Currently enrolled in or have completed high school;\n* Not currently enrolled in higher education.\n\n \n\n\n \n\n2511270202401773427","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764858152000","seoName":"young-apprentice-907","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-palmitinho/cate-sales-inbound/young-apprentice-907-6462184348761912/","localIds":"24","cateId":null,"tid":null,"logParams":{"tid":"fe385dba-f1c0-4579-ba21-c4f3a4eb1c71","sid":"a9f2c403-ac51-4dce-a2be-1ea5ef9fa871"},"attrParams":{"summary":null,"highLight":["Apprenticeship opportunity","Support customer service","Telemarketing and phone support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santa Catarina","unit":null}]},"addDate":1764858152247,"categoryName":"Sales Inbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"R. Seringueira, 49 - Centro, Frederico Westphalen - RS, 98400-000, Brazil","infoId":"6438305171456312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant - Sureg","content":"We are **Sicredi Conexão**, a Cooperative Financial Institution affiliated with the Sicredi system, operating for over 40 years transforming the lives of our members and their communities.\n\n \n\nHere, everyone works side by side, and everything we do is focused on the collective. We place people at the center and heart of our business. Our actions and solutions are strategically centered on people. We value our relationships, as it is through them that we build a better world.\n\n \n\nWe are seeking a dynamic and proactive Administrative Assistant to join our team, supporting the administrative routines of the area. The candidate must have operational agility and organizational skills to assist in various daily administrative tasks.\n\n \n\nIf you identify with this role and wish to become part of the best company to work for in Brazil (GPTW), come join us and together let's build a more prosperous society.\n\n **Responsibilities and duties** \n\nWe offer many challenges and opportunities for your development! Here are some of them:\n\n* Support administrative activities, ensuring compliance with internal rules and procedures;\n* Provide support to the administrative departments of branches, assisting in organizing and executing daily tasks;\n* Conduct customer service via Eliza, resolving inquiries and directing requests;\n* Contribute to the development of improvements in administrative processes;\n* Be able to collaborate with other team members, sharing knowledge and experiences;\n* Respond to and resolve inquiries and requests quickly and efficiently.\n* Ability to interpret and replicate information.\n* Monitor indicators related to administrative activities, proposing continuous improvements. Prepare reports identifying opportunities for enhancement.\n\n **Requirements and qualifications**\n* Bachelor’s degree in Business Administration, Accounting, or Law.\n* Experience in administrative or financial roles.\n* Ability to work under tight deadlines and in a dynamic environment.\n* Proficiency in Microsoft Office suite.\n* Strong verbal and written communication skills.\n* Ability to work independently and as part of a team.\n\n **Additional information** \n\nTo join our team, it's important that you enjoy working in a collaborative environment, have simple and close communication that inspires innovative and efficient ideas. We value those who seek development, share what they learn, inspire others to grow, and stay connected with what's happening in the world.\n\n **In addition to being an excellent place to work, offering great career and development opportunities, we offer the following benefits:**\n\n* Profit sharing (up to 5 base salaries);\n* Semi-annual bonus (one per semester);\n* Health insurance for employee and dependents;\n* Education assistance;\n* Childcare allowance for children up to 6 years and 11 months;\n* Supplementary pension plan;\n* Meal voucher and/or food allowance;\n* Psychological support for employee, spouse, and children;\n* Training platform – Sicredi Aprende with various courses;\n* Life insurance;\n* Family day;\n* GymPass/Wellhub for gyms and personal trainers, extendable to family members;\n* Nutritionist services for employee, spouse, and children;\n* Legal assistance;\n* Social worker;\n* Support with financial education;\n* Telemedicine with assistance in purchasing prescribed medications;\n* Pharma discount program at pharmacies.\n\n **Nice to meet you, we are Sicredi.**\n\n \n\nOur journey began over 120 years ago as the first cooperative financial institution in Brazil. 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If you're ready for this challenge and want to be part of something great, come to Cresol and ride the orange wave! \n\n\n\n \n\nTogether, we go further! \n\n\n\n \n\n \n\n**Responsibilities and duties** \n\n* Carry out recruitment and selection, training and development activities, acting as a bridge for employee development, supporting the business by conducting assessments, monitoring, and identifying needs to enhance results and organizational climate.\n\n **Requirements and qualifications** \n\n* Bachelor's degree in Psychology, Human Resources Management, Administration, or related fields;\n* Postgraduate degree in People Management or related areas;\n* Experience in People Management;\n* Good communication skills, ethics, professionalism, ease of interaction, relationship-building, and teamwork;\n* Availability for travel, meetings, and courses;\n* Class B driver's license (CNH B).\n\n **Additional information** \n\nBenefits:\n\n* **Transportation Allowance** \\- ensures conditions for commuting from home to work via public transportation;\n* **Meal and/or Food Allowance** – to purchase food and enjoy it your way;\n* **Life Insurance** \\- an extra care that can also be used in cases of serious illnesses and funeral assistance, providing help when most needed;\n* **Health Plan** \\- the monthly fee is a gift from Cresol to the employee, we are always together;\n* **Dental Plan** \\- the monthly fee is a gift from Cresol to the employee;\n* **Postgraduate Assistance** \\- Cresol believes in and invests in employee development;\n* **Private Pension Plan** \\- Cresol cares about your future;\n* **PRV (Variable Remuneration Program)** \\- we achieve together and celebrate together;\n* **Extended Leave** – Cresol offers extended maternity and paternity leave to fully enjoy this moment;\n* **Development** – Cresol believes in employee development and invests in it throughout the year;\n* **Vacations** – Cresol also allows employees to take their vacations in up to 3 separate periods;\n* **Recognition Award** \\- an initiative aimed at recognizing professionals working at Cresol who complete milestones of service; awards are given when employees reach 1, 5, 10, 15, 20, 25, and 30 years at Cresol;\n* **Uniform** \\- considering comfort and brand reinforcement, Cresol provides uniforms for all system employees;\n* **Beto Carrero Partnership** \\- Cresol employees receive a 10% discount on 1- to 2-day Beto Carrero passports;\n* **Educational Partnerships** \\- Cresol has educational partnerships offering employees discounts on tuition for undergraduate and postgraduate courses;\n* **Workplace Gymnastics** \\- Cresol provides stretching sessions during work hours to improve employee health and prevent daily strain injuries, encouraging employees to practice and develop this daily habit.\n\n### **30 years of history, 1 million members, and many opportunities to grow with us!**\n\nWe were born in the interior of Paraná in 1995 with a great purpose: **to be and make a difference**. Throughout this journey, we have become one of **Brazil’s leading Credit Cooperatives**, impacting lives through cooperation.\n\n\nToday, we operate in 19 Brazilian states, with over **11,000 employees**, always delivering financial solutions with excellence and driving development for members, businesses, and communities. We believe in the power of people and place them at the center of everything. 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Our Sales team is growing; see below for more information about the position.\n\n **Responsibilities and duties** \n\n* Seek to understand and resolve the needs of customers who come into the store;\n* Address customer questions regarding offered products;\n* Customer prospecting;\n* Plan sales.\n\n \n\n**Requirements and qualifications** \n\n* High school diploma completed;\n* Experience in sales and/or customer service;\n* Ability to work with goals;\n* Communicative, proactive, responsible profile with good teamwork skills;\n* Basic knowledge of Excel and Word is desirable.\n\n \n\n**Additional information** \n\n**Working hours:**\n------------------------\n\n**We offer:**\n---------------\n\n* Commission;\n* Profit Sharing Program - PPR;\n* Medical and Dental Care;\n* Meal and Food allowance;\n* Life insurance;\n* PAS (VERO Social Assistance Program);\n* One day off during your birthday month;\n* Corporate University;\n* Totalpass (Discounts on Gyms/Sports);\n* Childcare allowance;\n* Disabled child benefit;\n* Internet.\n\n \n\nThis position is open for applications from people with disabilities (PCDs). 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