We are a multi-brand group operating in the sale of new and used vehicles, accessories, consortia, fleet management, insurance, after-sales services within our network of dealerships, as well as vehicle rental (mobility) services. We are seeking a **Genius** to welcome every customer entering the showroom, technically presenting the vehicle with the aim of creating an enchanting experience, as well as conducting the technical delivery of the new vehicle to the customer, verifying all factory-standard and optional items purchased by the customer, ensuring proper presentation of the vehicle and manuals, promptly addressing all questions, and guaranteeing customer satisfaction with both the purchase and service. If you are someone who is agile, capable of delighting customers, and committed to achieving excellent results, come join our ***team***! ***We are Grupo NewChase, and we grow together!*** **Responsibilities and duties** * Welcome all customers entering the dealership's showroom, providing premium manufacturer-standard service aimed at delighting the customer through detailed presentations of product technologies, contributing to successful sales closures. * Accompany customers during test drives, demonstrating vehicle features, stimulating their desire to purchase, and subsequently referring them to the Sales Executive for negotiation. * Verify completion of the vehicle preparation process (installation of accessories, delivery inspection, licensing, washing, and final detailing) using the checklist available in the car, ensuring everything has been completed before delivering the vehicle to the customer. * Check the daily vehicle delivery schedule via the control spreadsheet provided by the Sales Receptionist, aiming to optimize delivery time and provide the best possible customer service experience. * Park the delivery vehicle one hour in advance and organize all relevant documents, ensuring compliance with the manufacturer’s delivery standards. * Conduct deliveries according to the manufacturer's standard procedures, ensuring complete customer satisfaction and contributing to maintaining the store's (ISC) satisfaction index. * Deliver new vehicles, presenting all specified optional and mandatory features, thoroughly explaining all embedded BMW technologies, kindly presenting vehicle manuals (vehicle, safety, and manufacturer services), and explaining scheduled maintenance and services offered by the dealership, with the goal of resolving all customer inquiries and ensuring full satisfaction with the service. * Complete in-person and online courses offered by the manufacturer according to the training schedule, ensuring qualification and maintenance of the manufacturer-defined performance index. **Requirements and qualifications** **If you:** * Have completed high school; * Hold a valid National Driver's License (category B); * Possess basic computer skills; * Have customer service experience; * Demonstrate strong communication and public speaking abilities. *The \#GrupoNewChase is the place for you!* **It will be considered a plus if you:** * Have knowledge of automobiles **Additional information** **What we offer:** * Market-competitive salary; * Health insurance; * Dental insurance; * Meal or food allowance; * Transportation allowance; * Life insurance; * WellHub (formerly Gympass) – extended to up to 3 dependents; * Free telemedicine – extended to spouse, children; * Free psychological counseling – extended to spouse, children; * Discounts on undergraduate, postgraduate, MBA, and English courses, 100% online; * Corporate University; * Employee recognition program based on tenure; * Maternity care program; * Health and Wellness Program. **WE ARE GRUPO NEWCHASE AND WE GROW TOGETHER** We are a mobility group with national prominence in the automotive market, with over 30 years of excellence in service and continuous growth. Our journey began in 1991 in Vitória da Conquista/BA, and today we operate in 8 Brazilian states (Alagoas, Bahia, Ceará, Minas Gerais, Pará, Pernambuco, Sergipe, and Tocantins). Over the years, we have significantly expanded our operations, currently managing over 40 dealerships representing brands such as Toyota, Lexus, BMW, Mini, Audi, Volvo, Chery, Chevrolet, Hyundai, Volkswagen, and GNC Seminovos. Additionally, we have GNCTech, our center responsible for all digital strategy and monitoring for the Group. Check our official website for more about our journey: https://www.gruponewchase.com.br/. **HERE AT THE GROUP YOU WILL FIND:** * A welcoming and diverse environment; * Continuous professional and personal growth; * Professional Development Programs. **COME BE PART OF THIS STORY WITH US!** Grupo NewChase stands out for its constant pursuit of innovation and humanization, focusing all efforts on a single purpose: “To deliver the best results with excellence to our customers, employees, and partners, recognized by our DNA of \#SpeedAndQuality” We are market leaders in every brand we represent!