Job Summary: Humanized customer service, registration of information, authorization requests, and negotiation of amounts and payment methods, with confidentiality and data security. Key Highlights: 1. Humanized and high-quality public service 2. Customer information management and updating 3. Negotiation of amounts and payment methods Description: High school diploma required; Experience in customer service is desirable. 44 working hours per week. * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service system; * Request authorizations from health insurance providers according to each provider's established policy; * Provide customer service considering all necessary information for conducting examinations, while following the company's defined process; * Negotiate amounts and payment methods with customers (in accordance with the company-aligned process); * Perform other duties relevant to the position; * Ensure confidentiality and security of information, complying with information security and data protection policies and regulations. 2511090202181858967
João Silva
Indeed · HR
João Silva
Indeed · HR
