**Join our team!** Technology is what drives us! We are committed to **driving innovation** with cutting-edge solutions and a constant focus on the future. If you're looking for challenges, enjoy applying your knowledge, and want to work in a **dynamic and visionary team**, this opportunity is for you! **What you will do in this role:** * Monitor the Field Services ticket queue * Provide local and remote support within SLA * Direct contact with clients * Installation and repair of hardware and software for computers and IT devices * Inspections and tests for preventive maintenance * Reporting service status to the Service Center, communicating ticket closures * Perform inventory of IT and Telecommunications equipment * Maintain and organize technical rooms and IT environments * Conduct tests on offline cameras to restore service. **What we're looking for:** * Completed High School with experience in the field * Courses in Computer Science, Electronics, Networking, IT or Telecommunications * Experience in Technical Support * Knowledge of Microsoft Office and microcomputing * Knowledge of CCTV and structured cabling **It will be a plus if you have:** * Bachelor's degree in Computer Science, Electronics, Networking, IT or Telecommunications * Basic knowledge of network communication, telephony and infrastructure Our selection process will be conducted online, including interviews with the Human Resources team and technical assessments. Send your resume and help us build the future**!** Minimum Education: High School (Secondary School) Desired Education:* Telecommunications, Technical Course * Information Technology, Bachelor's Degree * Meal Allowance * Life Insurance * Partnership with English School * Transportation Voucher * Fuel Assistance * TotalPass * University Partnerships