Operations Inspector

Description

Job Summary: Proxxima is seeking dynamic professionals with an affinity for technology and teamwork to ensure the proper functioning of the quality management system and support teams. Key Highlights: 1. Ensure the proper functioning of the quality management system 2. Support the development of training materials and updates 3. Conduct inspections and risk analyses Proxxima is looking for new talents to join our team. If you are passionate about technology, enjoy working in teams, value people, are dynamic, and committed to continuous improvement, join our team. **Responsibilities and Duties** * Ensure the proper functioning of the quality management system; * Provide feedback on monitoring and inspection activities; * Continuously update knowledge of operational processes; * Perform other duties related to the position, as determined by supervisors; * Support the development of training materials and updates included in documentation; * Conduct on-site client visits to assess service quality, fiber anchoring, router installation location, potential damage, connectorization, etc.; * Support daily team routines under supervision or coordination guidance; * Evaluate and monitor field teams' use of PPE and service quality; * Conduct inspections of: vehicles, tools, uniforms, PPE, collective protective equipment (CPE), among others; * Support the training instructor with new hires or refresher training; * When necessary, recommend/suggest disciplinary measures; * Monitor material returns when required; * Conduct risk analysis; * Provide support in handling service complaints to gather information serving as a basis for decision-making; * Guide, monitor, and evaluate learning; * Understand and comply with quality policy guidelines; * Understand and comply with regulatory procedures applicable to your role and department; * Maintain organization of individual or shared workspaces. * Record and document inspections, workshops, and laboratories; * Guide, monitor, and evaluate team learning/performance; * Participate in developing instructional resources aligned with scheduled activity objectives; * Identify and communicate key training needs to produce and deliver them to technical teams. **Requirements and Qualifications** **Mandatory Prerequisites:** * Driver's license category A/B. * High school diploma. * NR 10 and 35. * Experience in operations or telecommunications companies. **Desirable Prerequisites:** * Strong verbal and written communication skills; * Teamwork proficiency; * Communicative profile; * Dynamic profile; * Courses related to the field. **Additional Information** **Professional Specialization Area: Operations** **Hierarchical Level:** Operational **Compensation:** Salary + Hazard Pay **Benefits that Make a Difference for You!** Transportation Allowance Meal Voucher Health Insurance (60% covered) SulAmérica Dental Plan Life Insurance Partnerships with educational institutions Access to SESI (all regional units) Access to SESC (Garanhuns - PE) \#SOMOSPROXXIMA Since 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and above all, a human-centered focus — people being our greatest purpose. We seek **dynamic, authentic individuals ready to make a difference**. More than filling positions, we aim to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we have earned the following certifications: * ISO 9001:2015 * GPTW Certification — Jan 2025 — Jan 2026 * GPTW Diversity Award 2025 — Young Talents Category To make this vision a reality, we rely on what matters most: our team. **Grow with us!** \#VemPraProxxima