Staff SRE - Site Reliability Engineer

Description

Job Summary: A Staff-level professional to advance critical infrastructure, with focus on scalability, reliability, and automation, and future team leadership. Key Highlights: 1. Lead infrastructure and reliability architecture optimization. 2. Career development plan defined for team management. 3. Support the technical development of team members. **About the opportunity:** The Core Engineering team at Incognia seeks a **Staff**-level professional to drive the evolution of critical infrastructure, emphasizing scalability, reliability, and automation. The SRE team is a multidisciplinary unit with direct impact on production environments and product team efficiency. This opportunity includes a defined career path: the candidate will join with an individual technical focus (Staff) to absorb the technological context, and after a 6-month period, assume formal team leadership, reporting directly to one of the company’s co-founders. **Day-to-day responsibilities:** * **Infrastructure Optimization:** Lead resolution of high-complexity issues related to Kubernetes scalability, databases, and observability systems. * **Standardization and Efficiency:** Identify bottlenecks in CI/CD and automation workflows, proposing and implementing solutions to improve delivery predictability and speed. * **Reliability Architecture:** Collaborate with product teams to define and implement architectural standards ensuring application high availability. * **Tier-3 Support:** Respond to critical production incidents, ensuring environment stability and conducting effective post-mortems. * **People Leadership:** Directly manage team engineers, conducting performance reviews and weekly 1:1 meetings. * **Technical Mentoring:** Support team members’ technical development, promoting engineering best practices. * **Planning:** Align technical priorities with Core Engineering business objectives. **Requirements:** * Bachelor’s degree in Computer Science, Computer Engineering, or Software Engineering; * Experience in team leadership or management; * Knowledge and experience with Kubernetes and containers; * Experience tackling high-scalability challenges; * Knowledge and experience with AWS; * Upper-intermediate English (reads and writes well, maintains everyday conversations without significant difficulty, though speaks slowly and deliberately). **About Incognia:** **Incognia** protects you against fraud and account theft in mobile apps. We are a Brazilian privacy-by-design mobile identity company founded in 2014, delivering frictionless authentication solutions for financial services, delivery, and e-commerce sectors—enhancing security, increasing revenue, and reducing fraud costs. But how does Incognia’s technology work? By being embedded in apps, we collect sensor signals and device data to recognize trusted users based on their unique location patterns, enabling Zero-Factor Authentication. We operate anonymously, adhering to privacy best practices and complying with LGPD and other regulations. Thus, companies with mobile apps use Incognia to verify user identity seamlessly during new account creation, authenticate logins, detect and assess fraud risk in high-risk transactions—all while protecting user privacy and maintaining an optimized experience throughout the app journey. We are currently headquartered in Palo Alto, California (USA), and much of our team works remotely from various locations across Brazil and the United States. Our technology runs on over 300 million mobile devices, forming a powerful network effect, and we deliver ultra-precise risk assessments with extremely low false-positive rates for clients in more than 20 countries. Imagine what else we’ll achieve together with you on our team? **Compensation & Benefits** * CLT salary with range up to R$41.984,12 * Explore our benefits in our e-book **Hiring Process Steps** * Interview with People team * Interview with Hiring Manager * Pair Programming * Cultural Fit interview with CEO and CTO *Incognia is committed to providing a respectful environment where employment opportunities are available to all individuals. We encourage all applications and especially welcome applications from women, recognizing the importance of representation at every level of our organization. We believe diversity and inclusion are fundamental pillars of our success as a global company, and therefore affirm that these will not be discriminated against on the basis of race, color, age, sex, ethnicity, sexual orientation, gender identity, religion, creed, nationality, disability, or any other discriminatory ground. Join us and become part of a team that values and promotes equal opportunity.*