Description
Job Summary:
Responsible for handling service requests, analyzing and resolving issues, training and mentoring teams, and conducting tests and validations.
Key Highlights:
1. Technical support and problem resolution
2. Team training and mentoring
3. Conducting tests and validations
**RESPONSIBILITIES:**
1. Handling service requests
2. Analyzing and resolving issues
3. Training and guidance
4. Coordination with the technical team
5. Tests and validations
**REQUIREMENTS:**
High school diploma;
Experience in customer service;
Knowledge of IT;
Intermediate computer skills.
Must reside near Maracanaú
Benefits:
CLT salary;
On-site meals;
Employment type: Full-time CLT
Compensation: R$1,900.00 – R$2,000.00 per month
Benefits:
* Medical assistance
* Dental assistance
* Food basket
Experience:
* Customer service (preferred)
Work location: On-site