Field Technical Support - SC

Description

Job Summary: A professional responsible for technical support in electronics, IT, networking, security, and systems, with a focus on equipment and infrastructure maintenance, installation, and configuration. Key Highlights: 1. Diverse expertise in electronics, information technology, and security. 2. Opportunity for professional development in automation and fire protection. 3. Collaborative and integrative work environment. ### **JOB DESCRIPTION** **What tasks and responsibilities will this professional perform?** * **Electronics**: Basic knowledge, such as understanding of circuits and electronic device operation. * **User Support (IT)**: Assist users with inquiries, technical issues, and software-related problems. * **IT Equipment**: Maintenance, configuration, and installation of PCs, laptops, and related devices. * **Security Equipment**: Installation and maintenance of CCTV systems, alarms, and access control systems. * **Networking**: Configuration and installation of modems and routers; creation and management of LAN/WAN networks. * **Cabling**: Cable assembly and organization; installation of RJ45 connectors; connection testing and general Wi-Fi setup. * **Configuration**: Preparation and adjustment of servers and workstations. * **Operating Systems**: Installation, updates, and configuration. * **Remote Support**: Remote or on-site customer support (in\-person). * **Maintenance and Installation**: Of cameras, alarms, access control systems, and other equipment. * **Preventive Maintenance**: Periodic inspection of installed equipment to prevent failures. * **Third-Party Software**: Support and configuration for software not owned by the company. * **Internet Configuration**: Establishment and adjustment of internet connections to ensure stability and speed. ### **JOB REQUIREMENTS** **Mandatory** Driver's License: Possession of CNH A and B. Teamwork: Ability to collaborate, listen to colleagues, and contribute to a positive work environment. Experience required in CCTV (analog/IP). Access Control (including turnstiles and revolving doors). Alarm panel maintenance. Networking and Analog/IP Telephony. **Desirable** Organization: Meticulousness in tasks, effective time management, and punctual commitment fulfillment. Appearance and Diction: Good diction and professional appearance, as direct client interaction is required (e.g., clear communication, conveying confidence, and professionalism during client interactions). Maintenance experience in automation and fire protection systems; if lacking, training must be acquired through courses after hiring (during probation period). Availability for on-call shifts and emergency calls. Availability for occasional travel within or outside the state. ### **JOB BENEFITS** **Job Information** Salary: Competitive with the role Employment Type: CLT \| On-site Work Location: São José/SC **Benefits** ️ Meal Allowance: R$22.00 per day Health Insurance (Uniodonto and Médico) – available after probation period, with payroll deduction upon enrollment Aemflo Partnership: Exclusive discounts on medical exams, consultations, and access to Pratique Gym ️ SESC Partnership: Leisure, cultural, and wellness activities for you and your family Relaxed, collaborative, and integrative work environment ✨ Here, we value people who enjoy growing as a team and believe in a healthy, productive workplace. ### **ADDITIONAL INFORMATION** **Contract:** CLT #### **Dear candidate, by applying for this position, you acknowledge and agree that your personal data and application information will be shared with Talentbrand and made available to the hiring company.**