Description
Job Summary:
Colégio Catarinense is seeking an Information Technology Technician to assist with system maintenance, network administration, and user and equipment support.
Key Highlights:
1. System maintenance and network administration
2. Technical support for users and equipment
3. Focus on system security and updates
Colégio Catarinense, part of the Jesuit Educational Network, seeks a new professional for the position of **Information Technology Technician**, to be based at its headquarters in the center of Florianópolis/SC.
**Responsibilities and Duties**
* Assist in maintaining automated systems of low technical complexity.
* Implement security procedures; monitor and control servers and network traffic.
* Assist in network administration, user account management, and server installation and configuration.
* Identify user needs and guide users on the use of computer applications and equipment.
* Update and maintain IT department documentation.
* Perform maintenance on the telephone system and security camera monitoring system.
* Conduct hardware repairs and maintenance.
* Provide technical support for specific systems, when required.
* Forward, track, and execute maintenance services for IT equipment.
* Carry out routine processing tasks.
* Install, update, and provide support for specific software, such as: time clocks, interactive whiteboards, radios, etc., according to institutional requirements; monitor implementation and updating of information systems.
* Assist in planning necessary changes to the specific system and request modifications from the IT department;
* Prioritize support calls for the specific system based on demand and urgency of the request.
* Restore backups and perform backup operations.
**Requirements and Qualifications**
* **Education:** Technical degree in Information Technology or related fields.
* Prior experience in the field.
**Working Hours:** Monday to Friday, from 8:00 AM to 5:30 PM, and Saturdays from 8:00 AM to 12:00 PM.