Our name says it all: we are **Audaces**. And this is not just a nice word — it’s what drives us every day. Here, boldness walks hand in hand with collaboration and a focus on results. We work in a light-hearted environment alongside supportive colleagues who play as a team and celebrate together. Because we believe the best challenges are the ones we solve as a **team**. We are a global company and a reference in technological innovation for the fashion industry, developing intelligent, agile, and efficient solutions for over 30 years — from design to production. But more than technology, we are **enablers**: we understand that each client faces a unique challenge, which is why we create adaptable solutions tailored to diverse realities. Here, you’ll find space to grow, develop, and make things happen. Because when every individual evolves, we evolve together. **Key Responsibilities:** * Sell Audaces parts, consumables, and services according to established targets for the Parts Sales team; * Respond to customer requests via WhatsApp, e\-mail, phone, physical store/e\-commerce, and internal channels — maintaining organization, agility, and courtesy; * Identify customer needs, purchase history, machine model, and urgency of the request to ensure accurate item recommendations; * Prepare quotations, negotiate prices, delivery timelines, and payment terms, and conduct follow\-ups until customer acceptance; * Monitor sales orders from issuance through financial approval, picking, invoicing, and dispatch — flagging pending issues related to stock availability, picking, registration, or credit; * Keep information up to date across available systems, such as SAP B1, CRM/funnel, registrations, opportunities, relationship history, and orders; * Provide post\-sales support, assisting with discrepancy resolution, returns, and commercial inquiries in accordance with internal procedures; * Support process improvements, communication standardization, and tracking of sales, backlog, and service KPIs. **Requirements:** * Currently pursuing a bachelor’s degree in Business Administration, Commercial Management, Sales, Marketing, International Trade, International Relations, or related fields; * Prior experience in internal sales, B2B customer service, telesales, inside sales, or commercial support; * Experience handling high-volume customer interactions, order follow\-ups, negotiations, and client relationship management; * Proficiency in Microsoft Office, especially Excel, for controls, basic analysis, customer lists, and portfolio tracking; **Nice to Have:** * Experience selling parts, consumables, technical assistance, machinery/equipment, textile industry products, or B2B e\-commerce solutions. * Familiarity with SAP B1, Salesforce CRM, and e\-commerce platforms; * Intermediate or advanced Spanish for LATAM customer support. **Work Location:** Hybrid — 3 days per week at Audaces Palhoça. ### **Our Benefits:** **Food \& Infrastructure:** Meal voucher/refund via iFood Benefits card; Multi-benefit balance on Swile card — accepted at restaurants, supermarkets, bookstores, gas stations, Uber, and also for bill payments (e.g., internet, phone, electricity); * Breakfast and afternoon coffee available at the office (bread, cake, fruits, coffee, and milk); ️ Fully equipped cafeteria with refrigerator, microwave, tables, and chairs for daily comfort. **Mobility \& Convenience:** Transportation allowance (if needed), with up to 6% payroll deduction as per legislation; ️ Free on-site parking. **Health \& Well\-being:** Nationwide Unimed health plan with no co-payment — 90% of monthly premium covered by the company; Annual free flu vaccination; 2 complimentary mental health sessions via Zenklub; ️ ️ Wellhub — access to gyms and physical activities; Birthday Day Off; ️ Life insurance for added security and peace of mind. Development \& Recognition: Annual Profit Sharing Plan (subject to goal achievement); Structured Career and Compensation Framework; “Bold Recruiter” Program — refer talent and receive rewards for successful hires. **Culture \& Experience:** No dress code — more freedom to be yourself daily; Special occasion gifts for milestones like graduation, marriage, childbirth, Easter, year-end, and other important events. **Partnerships \& Additional Benefits:** Pharmacy discount program; ️ Partnerships offering discounts at language schools, restaurants, barbershops, and various other services.
João Silva
Indeed · HR
João Silva
Indeed · HR
