LOGISTICS ANALYST

Description

Job Summary: Logistics Analyst focused on customer service, responsible for support, delivery tracking, and operational handling to ensure quality and agility. Key Highlights: 1. Customer service and support in logistics 2. Focus on delivery tracking and incident resolution 3. Interface with drivers and operational team Logistics Analyst / Customer Service Department **Job Description:** We are seeking a Logistics Analyst to work in the customer service department, responsible for customer support, delivery tracking, and operational handling to ensure quality and agility in information delivery. **Main Responsibilities:** * Provide customer service (phone, e-mail, and systems) * Monitor delivery and pickup statuses * Handle incidents (delays, damages, losses) * Interface with drivers and operational team * Update systems with cargo-related information * Issue and verify logistics documents (CT-e, NF, etc.) **Requirements:** * Completed or ongoing undergraduate degree in Logistics, Business Administration, or related fields * Experience in customer service (preferably in transportation/logistics) * Strong communication and organizational skills * Proficiency in Excel * Ability to work efficiently with systems **Preferred Qualifications:** * Experience in freight forwarding companies * Experience serving corporate clients **Benefits:** * Competitive salary * Meal allowance / food voucher * Transportation allowance * Life insurance **Working Hours:** Monday to Friday, 10:00 AM to 8:00 PM. **How to Apply:** Apply via Indeed or send your resume to: rh@cdlog.log.br Job Type: Full-time CLT Salary: R$2.000,00 - R$2.500,00 per month Benefits: * Fuel allowance * Life insurance * Food allowance * Meal allowance Work Location: On-site