CRM Assistant

Description

Job Summary: We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, follow-up on customer service interactions, and support to the sales department. Key Highlights: 1. Customer relationship management and support to the sales department 2. Portfolio management and relationship maintenance 3. Proactive profile oriented toward results CRM Assistant – Londrina/PR We are seeking a CRM Assistant to directly manage customer relationships, ensuring lead organization, follow-up on customer service interactions, and support to the sales department. Londrina/PR R$ 2\.100,00 \+ R$ 500,00 commission after probationary period **Requirements:** Experience with telephone customer service Basic knowledge of Microsoft Office Suite Strong communication skills, organizational ability, and system proficiency Proactive profile oriented toward results **Responsibilities:** Customer and supplier communication via telephone and WhatsApp Prospecting and supporting new customer onboarding Portfolio management and relationship maintenance Lead tracking and control within the CRM system Re-engagement of inactive customers Daily report organization and submission Support in monitoring sales conversions **Benefits:** Meal Voucher Transportation Voucher Total Pass Psychological Support Program Pharmacy Benefit Plan (after probationary period) **Minimum Education Level:** High School Diploma (Secondary Education)