* Perform various administrative activities, preparing charts, maps, and reports; * Perform various controls and record-keeping tasks; * Draft routine internal communications; * Provide information to various departments; * File and dispatch correspondence, and perform typing tasks in accordance with established procedures and routines, meeting the administrative needs of departments. **Responsibilities and Duties** * Answer telephone calls directed to your department, screen topics, and forward calls according to the availability of the person requested, providing the most appropriate solution for each case; * Make external and internal phone calls, either directly or through the switchboard operator, transferring calls to the requester or delivering messages when necessary; * Collect and compile various data by consulting documents, transcripts, files, and card catalogs; * Enter data using calculators and/or computers; * Record entries in fiscal ledgers, registering supporting documentation for such entries; * Monitor requests and receipts of consumable materials, preparing request forms and tracking deliveries; * Draft letters, memoranda, official correspondence, and other texts required to fulfill departmental duties, typing and printing them; * Prepare minutes, charts, demonstrative maps, reports, and payroll sheets using calculators and/or computers, in compliance with applicable legal requirements; * Organize and maintain department-related document archives and card catalogs, including classification, labeling, and storage; * Review, process, and/or instruct processes related to your work unit, arranging for their forwarding; * Monitor the progress of official matters or processes relevant to your work unit, maintaining internal and external contacts, clarifying doubts, and taking necessary actions to meet service requirements. **Requirements and Qualifications** * Completed undergraduate degree in Secretarial Studies and/or Administration; * Prior experience in the field is required; * Computer literacy — user level. **Additional Information** Location: Cerqueira César (near Clínicas metro station). Work schedule: Monday through Friday, from 7:00 a.m. to 4:48 p.m. The **SPDM** — Paulista Association for the Development of Medicine — is a non-profit civil association of philanthropic nature, recognized as being of federal, state, and municipal public utility, respectively by Decrees No. 57,925 of March 4, 1966; No. 40,103 of May 17, 1962; and No. 8,911 of July 30, 1970. The Association’s primary guiding principle is its integration into the health system, focused on treatment, disease prevention, and promotion of primary, secondary, and tertiary health care, strengthening ties with the local community and reaffirming its social commitment to serve all individuals without discrimination. With institutional growth, the **SPDM** has expanded its scope of operations through ongoing projects in Social Assistance and Education. This broad range of activities increasingly consolidates the **SPDM** as a large-scale philanthropic institution committed to economic, social, and environmental sustainability. Thus, SPDM contributes effectively to the continuous improvement of services provided by Brazil’s Unified Health System (SUS), primarily aiming to ensure universality and equitable access to health care, essential for human and social development. Our commitment is to foster an inclusive culture that embraces diversity and empowers our employees to contribute their best. All qualified candidates will be considered for positions without distinction based on ethnicity, religion, sexual orientation, gender identity and/or expression, age, race, nationality, or disability. SPDM is an equal opportunity employer for all individuals who meet minimum requirements. We value idea-sharing, cultivating a team-oriented work culture, and respecting diversity and inclusion. **MISSION** To deliver outstanding, non-discriminatory, unbiased, and non-classificatory health care to all citizens. **VISION** To be recognized as Brazil’s largest and most competent philanthropic health organization. **VALUES** * Training and Development * Social Commitment * Reliability * Entrepreneurship * Equity * Ethics * Humanization * Quality * Ecological, Economic, and Social Sustainability * Tradition * Transparency **About CROSS** CROSS — Central for Regulating Health Services Offerings — is São Paulo State’s Central for Regulation of Health Services, established within the São Paulo State Department of Health through Decree No. 56,061 dated August 2, 2010. CROSS is responsible for operationalizing the regulation of health services available to meet citizens’ immediate needs, promoting equitable access and ensuring continuity of care for patients enrolled in the São Paulo State Unified Health System (SUS/SP) within its coverage area. CROSS carries out: * Medical regulation of urgent care; * Medical regulation of outpatient care; * Monitoring of resources available in the São Paulo State Integrated Regulation System (SIRESP); * Support for Government Strategic Programs; * Training and technical support for users of the São Paulo State Integrated Regulation System (SIRESP).