Description: * Be at least 18 years old * High school diploma * Prior experience in telemarketing, banking service, finance, or customer support roles for high-value clients will be an advantage. * Proficiency with numbers, financial transactions, and information analysis. * Clear, persuasive, and assertive communication skills. * Ability to remain calm and maintain emotional control in challenging situations. * Logical reasoning and extreme attention to detail. * Basic knowledge of banking systems, financial applications, or investment operations will be an advantage. * Provide telephone and digital customer service to premium clients, ensuring efficient and personalized support. * Assist clients with high-value financial transactions, ensuring accuracy in the information provided. * Resolve requests quickly and strategically, maintaining a high level of satisfaction and retention. * Follow strict protocols to prevent errors that could cause financial impacts. * Demonstrate clarity, professionalism, and empathy in all interactions. 2511110202181537434