Field Services Operator

Description

Job Summary: We are seeking a detail-oriented and responsible Field Services Operator to perform installations, repairs, and other field services. Key Highlights: 1. Work culture that respects and values people 2. Collaborative environment that values personal and professional development 3. You are the protagonist of your career! **Job Description** We are looking for a **Field Services Operator** to carry out Field Service Orders (FSOs), including installation, repair, address changes, and other services, in accordance with the company's defined operational procedures. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the right place for you! Let’s sail toward the future! **\#JoinBrisanet** **Your typical day:** * Embody the organizational identity of the Brisanet Group; * Actively participate in meetings and organizational commitments when requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as needed by the department and per leadership direction; * Maintain the company vehicle in compliance with Fleet Department processes, ensuring its proper operation; \- Carry out workplace safety procedures, such as JSA (Job Safety Analysis) and use of PPEs, in accordance with current legislation; * Execute FSOs for field services, including installation, repair, address changes, and other services, in accordance with the company's defined operational procedures; * Provide referrals for additional or new sales; * Ensure the preservation, maintenance, proper use, and safekeeping of resources provided by the company, and inspect the work area after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Valid Class "B" driver’s license and defensive driving certification. **Preferred qualifications:** * 6 months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you will find:** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that values personal and professional development; * Both horizontal and vertical organizational structure — meaning you are the protagonist of your career!; * Meal allowance (on-site via cafeteria; branches via Alelo card); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent with Disability allowance; * Payroll-deductible loan (available after 6 months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.