Description
Job Summary:
Operational Facilities Supervisor to manage outsourced operational teams, ensure service excellence, and mediate relationships among the company, clients, and employees.
Key Highlights:
1. Supervise outsourced operational teams
2. Ensure excellence in services delivered
3. Act as a mediator among the company, clients, and employees
### **Job: Operational Facilities Supervisor**
We are seeking an **Operational Facilities Supervisor** to oversee operational teams and ensure service excellence for clients.
### **Responsibilities:**
* Supervise outsourced teams (custodial services, security, cleaning, maintenance, reception, etc.).
* Conduct periodic site visits, inspections, and checklists.
* Monitor operational routines and ensure compliance with quality standards.
* Respond promptly to client requests and incidents.
* Guide, train, and support employees in their duties.
* Prepare reports, monitor working hours, organize shift schedules, and perform substitutions when necessary.
* Act as a mediator among the company, clients, and employees.
### **Requirements:**
* Prior experience as an Operational Supervisor, Team Leader, or similar role.
* **Valid driver's license categories A and B required** (travel between locations).
* Strong communication skills, professional demeanor, and leadership ability.
* Knowledge of facilities routines and operational management.
* Willingness to travel.
### **Salary:** **R$** **3\.150,00**
### **Benefits:**
* Meal allowance: **R$ 27.60 per day**
* Food basket: **R$ 106.00**
* Health insurance
* Dental insurance
* University tuition partnership
* SESC membership
Minimum Education: High School Diploma (Secondary Education)
Driver's License: A, B