Description
Job Summary:
Opportunity to work in the commercial area, contacting delinquent customers to negotiate settlement and reduction of installments, as well as recording information and proposing process improvements.
Key Highlights:
1. Working in the commercial area with debt negotiation.
2. Recording negotiation history in the system.
3. Proposing continuous improvements to departmental processes.
**This is an opportunity to work in the company's commercial area!**
**What do you need?**
Completed high school;
Basic customer service knowledge;
Basic computer skills;
Availability for the schedule from 9:00 AM to 3:00 PM, on a 6x1 rotation.
**Your Mission:**
Contact delinquent customers registered in the system;
Offer negotiation proposals for settling overdue installments;
Offer negotiation proposals for reducing installment amounts;
Record negotiation information with customers in the Time Share system;
Propose process improvements to achieve continuous enhancement of departmental routines, among other duties inherent to the position.
**What do we offer you?**
On-site meal, company transportation, and basic food basket;
Medical and dental assistance;
Group life insurance;
Psychological and nutritional support, and a pregnancy program;
Discounts at universities and pharmacies;
Exclusive discount with employee ID card at the Beach Park complex;
Park admission (on days off, using the employee ID card).