




Job Summary: Technical support for users, assisting with installation, configuration, and maintenance of equipment; incident management; and information security. Key Highlights: 1. On-site and remote technical support 2. Equipment and software maintenance and configuration 3. IT operational and information security support Provide basic technical support to users (on-site and remote) Assist with installation and configuration of computers, printers, and software Perform simple equipment maintenance (reformatting, cleaning, replacement of basic components) Support technical incident tracking and management Assist with creation and granting of access (e-mail, internal systems) Provide support for network configuration (internet, Wi-Fi) Organize equipment and manage IT inventory Support backup and information security procedures Coordinate with vendors when necessary Assist in documenting processes and support activities Compensation: R$2.186,12 per month Benefits: * Medical assistance * Childcare allowance Work location: On-site


