Description
**REQUIREMENTS:**
* Completed high school (a college degree is a plus);
* Experience managing teams, preferably in delivery operations, logistics, or food service;
* Basic knowledge of performance indicator monitoring and delivery operations;
* Familiarity with Delivery Systems (e.g., Agilizone, IzzyWay, Gestor Ifood, and similar).
**RESPONSIBILITIES:**
* Supervise the delivery team and monitor daily delivery operations; organize work schedules and delivery routes; monitor order preparation and delivery times; ensure compliance with quality and customer service standards; track operational KPIs (e.g., delivery time, orders delivered, late delivery rate, customer ratings); resolve incidents and support the team during operations; assist in performance management and team development. And other related duties.
**BENEFITS / ADDITIONAL INFORMATION:**
* **Salary:** R$ 1\.900,00 \+ bonuses
* **Benefits:** Transportation Allowance, On-site Meals, Dental Plan, Birthday Day Off.
* **Company Location**: Dionísio Torres Neighborhood, Fortaleza\-CE.
Employment Type: Full-time CLT
Compensation: Starting at R$1\.900,00 per month
Work Mode: On-site