Description
Job Summary:
Develop and expand strategic enterprise-segment businesses through consultative prospecting, key account management, and high-level relationship building, with a focus on value creation and profitability.
Key Highlights:
1. Develop and expand strategic businesses in the enterprise segment
2. Manage key accounts and build high-level relationships
3. Lead complex negotiations from diagnosis to closure
**Job Mission:**
Develop and expand strategic enterprise-segment businesses through consultative prospecting, key account management, and high-level relationship building—identifying growth opportunities, understanding customer needs, and leading complex negotiations from diagnosis to closure—with emphasis on value creation, profitability, and sustainable results.
**Businesses and Projects:**
* Prospect and develop new business opportunities with strategic customers, expanding the company’s presence in priority markets and segments;
* Map customer needs, challenges, and opportunities, acting consultatively to co-develop solutions aligned with their business;
* Build and maintain solid relationships with stakeholders across various hierarchical levels, strengthening long-term partnerships;
* Manage the full sales cycle—from opportunity identification through negotiation, closure, and handover to implementation/support;
* Collaborate with internal departments to ensure deliveries meet quality standards, timelines, and customer expectations;
* Lead complex commercial negotiations, ensuring balance among competitiveness, margin, and operational feasibility;
* Conduct commercial negotiations, discussing pricing, product configurations, delivery timelines and conditions, payment terms and conditions, service SLAs, product failure rates, penalty applications, contractual clauses, etc.;
* Prepare sales forecasts and pipelines, contributing to commercial predictability and corporate budget planning;
* Identify upsell, cross-sell, and new project opportunities within the existing portfolio and among new strategic customers.
**Administrative and Strategic Processes**
* Monitor and ensure achievement of key commercial KPIs and performance indicators for accounts under management;
* Manage RFx processes (RFI, RFQ, RFP), including tender/documentation analysis, requirements gathering, proposal development, and execution of commercial stages;
* Support qualification and registration processes for new strategic products, services, and suppliers at client sites;
* Develop, update, and present strategic account plans—including targets, history, opportunities, risks, sales results, margins, and customer satisfaction;
* Actively contribute to commercial strategic planning by providing market intelligence, trends, and expansion opportunities.