Description
Job Summary:
A professional providing technical support for hardware, software, networks, and security, responsible for incident management and infrastructure maintenance.
Key Highlights:
1. Technical support for hardware, software, networks, and security
2. Incident handling and ticket management
3. System, server, and infrastructure maintenance
A road transportation company is seeking a Support Analyst in Fortaleza (Pedras).
Unilink Transportes is a company specialized in logistics solutions and cargo transportation. Focused on efficiency and safety, it serves diverse demands across Brazil's transportation sector.
**Responsibilities:**
Technical support for hardware, software, networks, and security. Incident handling and ticket management. System, server, and infrastructure maintenance. Software and operating system updates. Network monitoring and end-user support.
Previous experience as a Help Desk Analyst, Customer Service Analyst, Technical Support Specialist, or Support Consultant may indicate alignment with some of the responsibilities of this position.
**Desired Qualifications:**
**Education:** Completed bachelor's degree
**Experience:** Relevant experience required
**Compensation and Benefits:**
* Salary: Salary range will be disclosed during the interview.
* Benefits: Details provided during the interview stage.
**Additional Information:**
* Employment Type: Permanent \- On-site.
* Schedule: Full-time
* Working Hours: To be determined.