Collections Assistant

Description

Job Summary: Responsible for active and passive collections management, financial operations, and strategic customer and debtor support, with a focus on performance reporting. Key Highlights: 1. Comprehensive management of collections and financial operations. 2. Strategic customer and debtor support via multiple channels. 3. Opportunity for professionals with a higher education degree in related fields. **Collections Assistant \- Securitization Company** **Main Challenges and Responsibilities:** * **Collections Management:** Execute active and passive collection actions, as well as preventive outreach prior to due dates to confirm receivables. * **Financial Operations:** Issue and update bank slips (boletos), forward instruments for notarial protest, and issue letters of consent. * **Strategic Support:** Provide direct support to assignors (customers) and drawees (customers’ customers) via telephone, WhatsApp, and e\-mail. * **Reporting and Performance:** Prepare and submit detailed reports to customers, assignors, and the sales team. **What We Are Looking For:** * **Education:** Bachelor’s degree completed or in progress in Business Administration, Accounting, Economics, or related fields. * **Experience:** Proven experience in customer service. * **Preferred Qualifications:** Prior experience in financial institutions and familiarity with the **FACTA System**. **Additional Information:** * **Compensation:** Market-competitive salary. * **Benefits:** Health insurance, meal allowance, and transportation allowance. * **Work Model:** On-site work in the **Aldeota** neighborhood. Employment Type: Full-time CLT Salary: R$1\.621,00 \- R$2\.299,00 per month Benefits: * Medical assistance * Meal allowance * Transportation allowance Work Location: On-site