**Job Description** We are looking for a **Field Services Operator** to perform field "Service Orders" (SOs), including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures. If you are an attentive professional who delights customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **What will your day-to-day look like?** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Drive company vehicles when necessary; * Perform other related duties as needed by the department and as directed by leadership; * Ensure company vehicles comply with processes defined by the Fleet Management Department, guaranteeing their proper functioning; \- Implement workplace safety procedures, such as JSA (Job Safety Analysis) and use of PPEs (Personal Protective Equipment), in compliance with current legislation; * Execute field service orders, including installation, repair, address changes, and other services, in accordance with the company’s defined operational procedures; * Provide referrals for additional or new sales; * Safeguard, maintain, properly use, and secure company-provided resources; inspect the work environment after service completion to ensure organization, cleanliness, and proper disposal of used materials. **What we seek for this opportunity:** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Valid Class "B" driver’s license and defensive driving certification. **Preferred qualifications (a plus):** * Six months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media—twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **At the Brisanet Group, you’ll find:** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you’re the protagonist of your own career!; * Meal benefits (on-site cafeteria at headquarters; Alelo card at branches); * Co-payment health insurance plan; * Dental insurance plan; * Life insurance; * Childcare allowance; * Support allowance for dependents with disabilities; * Payroll-deductible loans (available after six months); * Up to 50% discount on Brisanet Internet and BrisaMusic services; * Up to 60% discount at higher education institutions.