Administrative Assistant

Description

Job Summary: GEAP Saúde is seeking an Administrative Assistant to handle beneficiary services and administrative routines, emphasizing professional development and growth. Key Highlights: 1. In-person, telephone, or email support for beneficiaries 2. Ombudsman support and preparation of technical documents 3. A solid and well-recognized company in the supplementary health market GEAP Self-Managed Health | Boa Vista | RR | On-site Job Description GEAP Saúde is seeking a professional for the position of Administrative Assistant to provide beneficiary services and perform administrative routines. If you seek to work for a solid, well-recognized company in the supplementary health market—one that values professional development and offers real growth opportunities—this could be your chance! Responsibilities and Duties **JOB 1 – BENEFICIARY SERVICES** * Provide in-person, telephone, or email support to GEAP beneficiaries and affiliated agencies; * Perform administrative tasks related to beneficiary registration; * Respond to service orders concerning beneficiary registration; * Receive, log, and forward beneficiary requests to the appropriate department; * Analyze inconsistencies flagged by the corporate system and correct registration errors; * Record service interactions in the system; * Register complaints, suggestions, and compliments; **JOB 2 – ADMINISTRATIVE ROUTINES** * Provide support to ombudsman services; * Prepare, receive, and forward technical and administrative documents; * Prepare internal reports; * Procure consumables and third-party services; * Enter data into the system, organize documentation, and send it to archives; * Perform general financial and administrative routines, as well as other duties relevant to the role and/or department; * Carry out other related activities within the area of responsibility. Requirements and Qualifications * Completed high school education, validated by MEC; * Experience in public-facing service routines; * Experience in administrative routines; * Intermediate-level proficiency in Microsoft Office, internet, and email. Desirable Requirements * Completed or ongoing undergraduate degree; * Experience in health insurance operations. Salary Range R$ 4.610,52 Employment Type CLT (Consolidated Labor Laws) Benefits * Meal/Ticket Allowance (R$ 1,900.00); * Comprehensive health and dental plan for family members; * Private pension plan with equal employer-employee contributions; * Group life insurance; * Birth Assistance Benefit – R$ 473.40; * Childcare Assistance – R$ 710.13 (for children up to 7 years old); * School Assistance – R$ 212.20 (for children aged 7 to 12); * 180-day maternity leave; * 20-day paternity leave; * Breastfeeding Leave (two daily hours for breastfeeding during six months following return from maternity leave); * Christmas Bonus Basket – R$ 1,533.57; * Culture Voucher – R$ 50.00 (for employees earning up to five minimum wages); * Gym Assistance – reimbursement of R$ 100.00 upon submission of monthly payment proof, after probation period; * Birthday Day Off; * Securities Professional Day Off (third Monday of October). About the Company Since 1945, GEAP has promoted health for federal, state, and municipal public servants, establishing itself as one of the largest self-managed health organizations in Brazil. Present across the entire country with over 400,000 beneficiaries, GEAP is a reference in comprehensive care grounded in transparency, equity, and wellbeing. GEAP has a strategic plan extending through 2030, focused on modernization, sustainability, and growth.