Description
Job Summary:
Supervise perishables operations, ensure quality, manage teams, and optimize processes in a supermarket environment.
Key Highlights:
1. Leadership and team management in perishable goods departments.
2. Focus on results and optimization of operational processes.
3. Guarantee of quality and customer service.
**Technical and Behavioral Requirements:**
**Technical (Hard Skills):**
* Completed high school education (higher education in Administration preferred).
* Prior experience in supermarket retail, preferably in perishable goods.
* Knowledge of inventory control, loss prevention, and performance indicators.
* Familiarity with good food handling practices (ANVISA).
* Basic knowledge of management systems (ERP) and Microsoft Office suite.
**Behavioral:**
* Leadership and team management.
* Organization and sense of priority.
* Proactivity and decision-making ability.
* Focus on results and goals.
* Strong communication and interpersonal skills.
* Attention to quality and detail.
* Resilience and ability to work under pressure.
**Main Responsibilities:**
* Supervise daily operations in perishable goods departments.
* Ensure proper product display, restocking, and pricing.
* Monitor product expiration dates, quality, and storage conditions.
* Track losses, damages, and waste indicators.
* Place purchase orders and manage departmental inventory.
* Lead, guide, and develop the team (scheduling, training, and performance monitoring).
* Ensure compliance with hygiene, food safety, and sanitary surveillance regulations.
* Monitor departmental sales targets and margins.
* Provide customer service, addressing inquiries and complaints.
Monitor internal and external audits.
* Implement improvements in operational processes and department layout.